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Shop Speakers Home Theater Components Speaker Sets Accessories Architectural Speaker Recommender Compare Shop all Learn How Sonos Works Brilliant Sound Easy to Use Listen Your Way Home Theater Support Radio My account Profile Orders System Beta Logout Shop Learn Support Radio Discussions Forum overview Recently active topics Unanswered questions Get help and assistance with your Sonos system Ask a question 372 Speakers 3100 Home theater 4715 Portable speakers 1220 Components and Architectural 4471 Controllers and Music services 4360 Advanced setups 1901 Talk Sonos Products What to get 3433 Speakers 3207 Home theater 6523 Portable speakers 92 Components and Architectural 2246 Controllers and Music services 5748 Advanced setups 119 Voice control and smart home Sonos Voice Control 150 Amazon Alexa and Sonos 3085 Google Assistant and Sonos 817 Smart home integrations 379 Other language forum Sonos Nordic forum 183 The Community Corner Owners café 349 General feedback and conversation 1132 Info Hub Info Hub General Information How to use the Sonos Community 10 The new Sonos App 7 Groups Support site Release Radar 167,324 Topics 869,144 Replies 417,502 Members Find answers to your questions Stay up to date on the latest topics Ask questions and help others Ask your question Ask a question News and announcements Join us for the Sonos App AMA! The new Sonos App Future Feature Updates Conversations Help others Recently active Get help and assistance with your Sonos system Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better. Ask a question 372 topics 1410 Replies Speakers 3100 topics 15583 Replies Home theater 4715 topics 25447 Replies Portable speakers 1220 topics 6854 Replies Components and Architectural 4471 topics 25465 Replies Controllers and Music services 4360 topics 28751 Replies Advanced setups 1901 topics 12526 Replies Talk Sonos Products What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here. What to get 3433 topics 18281 Replies Speakers 3207 topics 30397 Replies Home theater 6523 topics 53909 Replies Portable speakers 92 topics 585 Replies Components and Architectural 2246 topics 16927 Replies Controllers and Music services 5748 topics 54264 Replies Advanced setups 119 topics 644 Replies Voice control and smart home The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here. Sonos Voice Control 150 topics 782 Replies Amazon Alexa and Sonos 3085 topics 24179 Replies Google Assistant and Sonos 817 topics 6199 Replies Smart home integrations 379 topics 2700 Replies Other language forum For languages other than English we offer these forums. Sonos Nordic forum 183 topics 496 Replies The Community Corner Have a chat with other Sonos owners. What’s going on in the world of music and technology? What’s playing? Owners café 349 topics 3927 Replies General feedback and conversation 1132 topics 7669 Replies S snliew18 Contributor I Ask a question sonos arc no sounds after turn on for a while I bought sonos arc last year and connected with SONY OLED TV thru HDMI eArc cable. Oftenly happened no sounds when turn on TV for a while (DID NOT SWITCH ON). To solve it, I need to turn off and turn on again. Is it common problem for sonos arc? 0 0 S just now M Mr Rufus Contributor I Portable speakers Roam can’t add to system. Just bought a new Sonos Roam. When trying to connect it, the App finds it and starts the connection process. It plays sounds an I reply by pressing the buttons. Then it’s saying adding Roam to your system. After a while it fails and says something went wrong try again later In the app it shows not registeredbut when trying to fix it, the same happens. Tried resetting the Roam to factory settings.My system is A beam - wired connection,2 one SL, a one and a play1 all in WiFi and have been running in this house a year now. it kind of frustrating now. Does anyone have any good ideas. 6 12 A 1 minute ago N NickB71 Contributor I Ask a question New App "Lost" my Music Library after update I’ve just updated to the new Sonos app. It lost” access to my Music Library during the Update and no longer gives the option to access it in Manage My system. What’s going on Guys? Have you lost the plot? 4 6 N 3 minutes ago J jaybeeboston Contributor I Controllers and Music services Apple Music Reauthorization Fails Running the new Sonos 80.00.04. Every time I try to play Apple Music content, I’m prompted to Reauthorize” my Apple Music service. Every time I follow the reauthorize steps, the app hangs (whether I’m on my iPad or my iPhone). Endless loop. Sonos system is useless until this can be fixed. It was already headed in that direction because the Connect:Amp product has never worked without cutouts (with or without Boost). Also: tried deleting and reinstalling the Sonos controller on the iPad. No joy.Moderator edit: combined posts 0 3 A 7 minutes ago S SterlyWhirl Contributor I Controllers and Music services Unable to download update, unable to login as owner” Unable to login as the system owner. I’ve had the same devices on the same internet, under the same profile, for four years. 11 35 M 10 minutes ago H hans_trossin Contributor I General feedback and conversation Worst Update Ever After an automatic update to the new Android App, 80.xxx..., I understand that the alarm and snooze functions have disappeared. But additionally my Sonos favorites (podcasts) are unplayable. When I search again for a favorite podcast, I can see its chapters in the found podcast, but adding it to my favorites and trying to play it out of my favorites list always and without exception leads to an unspecific error message. On my wife’s Poco mobile, the new app every time crashes right from the start. This is truly the shittiest update I have ever received! 7 4 H 15 minutes ago W wressl Contributor I Controllers and Music services Unable to add Music Library after Controller app upgrade (MacOS High Sierra) Just upgraded the controller on MacOS today (now version 16.2, S2, 79052294, 135275309)Music Library disappeared and trying to re-add it givesUnable to add the shared folder //MACBOOKPROB277/Music” to your Music Library (1002).This is after turning on File Sharing and giving read/write to Everyone, otherwise it would be stuck on permissions”. My setup was working perfectly before today without file sharing turned on. 0 0 W 22 minutes ago G Guyrtom Contributor I Owners café play artist top tracks Hi allhope you can help. Since the new Sonos app update ( May’24) I seem to have lost the ability to play all top tracks” from an artist search. (Tidal) The Sonos App does not now create a que of the songs it will only play one and you have to manually select your next choice rather than it play all the top tracks one after the other ? 0 3 G 23 minutes ago N nitramsaid Contributor I Ask a question features missing from the new Sonos application I was keen to update to the new Sonos application on the day of it’s release. The upgrade route didn’t seem that intuitive, that should have been the first warning to not try any any more.The new interface does seem very bright and modern but has suffered as a result. We rely on the following features as part of the service; No widgetNo alarmNo sleepNo access to radio player Application manoeuvring isn’t that intuitive How many updates will I have do to retrieve these features? And how well tested will they be. Not sure how to progress 1 0 N 33 minutes ago L Louis and Jacqueline Contributor I Controllers and Music services Access nas folders from Android app Hi,Hoe van reach my musici folders on my NAS from the Android app? 0 2 L 36 minutes ago S snliew18 Contributor I Ask a question sonos arc no sounds after turn on...